Service Guarantee


We're proud to provide professional, prompt service. If however, you are in any way dissatisfied with our actions, including those of any Focus West Property staff and/or contractors, please give us the opportunity to fix the problem. Our Licensee Michelle Skene is always happy to talk to you personally to resolve the matter.

If you are still not satisfied, rest assured you have access to the security and support of REIWA and the Western Australian Departments of Consumer Protection and Commerce. The Real Estate Institute of Western Australia expects an exceptionally high standard of its real estate members and we take our membership obligations seriously.